:root{--bg:#f4f6fa;--surface:#fff;--text:#1c2333;--muted:#6b7489;--border:#e3e7ef;--primary:#2563eb;--primary-soft:#e8efff;--danger:#dc2626;--danger-soft:#fdecec;--warn-soft:#fff6e0;--warn:#9a6700;--ok:#15803d;--ok-soft:#e6f6ec;--pending:#2563eb;--publishing:#7c3aed;--cancelled:#8a93a6;--radius:10px;--shadow:0 1px 2px #1018280f;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}*{box-sizing:border-box}html,body,#root{height:100%}body{color:var(--text);background:var(--bg);margin:0;font-family:Segoe UI,system-ui,-apple-system,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}code{background:#f0f2f7;border-radius:4px;padding:1px 5px;font-size:12.5px}h1{margin:0;font-size:22px}.muted{color:var(--muted)}.small{font-size:12.5px}.nowrap{white-space:nowrap}.break{word-break:break-word}.error-text{color:var(--danger)}.center-screen{place-items:center;min-height:100%;padding:16px;display:grid}.layout{min-height:100%;display:flex}.sidebar{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;flex-shrink:0;width:220px;height:100vh;padding:16px 10px;display:flex;position:sticky;top:0}.brand{align-items:center;gap:10px;padding:4px 10px 18px;font-size:16px;font-weight:700;display:flex}.brand-logo{background:var(--primary);color:#fff;border-radius:8px;place-items:center;width:32px;height:32px;font-size:13px;display:grid}.sidebar nav{flex-direction:column;flex:1;gap:2px;display:flex}.nav-item{color:var(--text);font:inherit;cursor:pointer;text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:10px;width:100%;padding:9px 12px;display:flex}.nav-item:hover{background:#f1f4f9;text-decoration:none}.nav-item.active{background:var(--primary-soft);color:var(--primary);font-weight:600}.nav-item.logout{color:var(--muted)}.main{flex:1;min-width:0;padding:24px 28px 48px}.page-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px;display:flex}.toolbar{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);margin-bottom:16px;padding:18px}.card.empty{text-align:center;padding:40px 18px}.card-title{margin:0 0 12px;font-size:15px}.card-title-row{align-items:center;gap:12px;margin-bottom:12px;display:flex}.card-title-row .card-title{flex:1;margin:0}.section-title{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin:18px 0 8px;font-size:13px}.list{margin:0;padding:0;list-style:none}.list-row{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:12px;padding:10px 8px;display:flex}.list-row:last-child{border-bottom:0}.clickable{cursor:pointer}.clickable:hover{background:#f8fafd}.row-left,.row-actions{align-items:center;gap:10px;display:flex}.avatar{object-fit:cover;background:#dde3ee;border-radius:50%;flex-shrink:0;width:36px;height:36px;display:inline-block}.grid-2{grid-template-columns:1fr 1fr;gap:16px;display:grid}.stats{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px;display:grid}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);flex-direction:column;gap:4px;padding:16px;display:flex}.stat-num{font-size:26px;font-weight:700}.stat-label{color:var(--muted)}.stat-bad .stat-num{color:var(--danger)}.form{flex-direction:column;gap:14px;display:flex}.field{flex-direction:column;gap:6px;display:flex}.field>span{font-weight:600}input,select,textarea{font:inherit;color:inherit;background:#fff;border:1px solid #cfd6e3;border-radius:8px;padding:8px 10px}textarea{resize:vertical;line-height:1.5}input:focus,select:focus,textarea:focus{outline:2px solid var(--primary-soft);border-color:var(--primary)}.search{min-width:220px}.inline-form{gap:8px;margin:10px 0 4px;display:flex}.inline-form input{flex:1}.login-card{flex-direction:column;gap:14px;width:340px;max-width:100%;display:flex}.login-card .brand{padding:0 0 6px}.dropzone{text-align:center;color:var(--muted);cursor:pointer;background:#fafbfe;border:1.5px dashed #c5cede;border-radius:8px;padding:18px}.dropzone:hover{border-color:var(--primary);color:var(--primary)}.btn{color:var(--text);font:inherit;cursor:pointer;white-space:nowrap;background:#fff;border:1px solid #cfd6e3;border-radius:8px;justify-content:center;align-items:center;gap:6px;padding:8px 14px;font-weight:500;display:inline-flex}.btn:hover{background:#f4f6fa;text-decoration:none}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn-primary:hover{background:#1d4fd8}.btn-danger{color:var(--danger);border-color:#f2c4c4}.btn-danger:hover{background:var(--danger-soft)}.btn-ghost{color:var(--muted);background:0 0;border-color:#0000}.btn-sm{padding:4px 10px;font-size:12.5px}.actions{flex-wrap:wrap;gap:8px;margin-top:4px;display:flex}.segmented{border:1px solid #cfd6e3;border-radius:8px;display:inline-flex;overflow:hidden}.segmented button{font:inherit;cursor:pointer;background:#fff;border:0;padding:7px 14px}.segmented button.active{background:var(--primary);color:#fff}.switch{cursor:pointer;align-items:center;gap:6px;display:inline-flex}.alert{border-radius:8px;margin-bottom:12px;padding:10px 12px;line-height:1.45}.alert-error{background:var(--danger-soft);color:#9b1c1c}.alert-warn{background:var(--warn-soft);color:var(--warn)}.details{margin:10px 0}.details summary{cursor:pointer;color:var(--primary)}.kv{grid-template-columns:max-content 1fr;gap:6px 14px;margin:10px 0;display:grid}.kv dt{color:var(--muted)}.kv dd{margin:0}.badge{white-space:nowrap;border-radius:999px;padding:2px 9px;font-size:12px;font-weight:600;display:inline-block}.badge-pending{background:var(--primary-soft);color:var(--pending)}.badge-publishing{color:var(--publishing);background:#f1eafe}.badge-published{background:var(--ok-soft);color:var(--ok)}.badge-failed{background:var(--danger-soft);color:var(--danger)}.badge-cancelled{color:var(--cancelled);background:#eef0f4}.thumbs{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.thumb{background:#e9edf4;border-radius:8px;width:96px;height:96px;position:relative;overflow:hidden}.thumb img,.thumb video{object-fit:cover;width:100%;height:100%;display:block}.thumb-tag{color:#fff;background:#000000a6;border-radius:4px;padding:1px 6px;font-size:11px;position:absolute;bottom:4px;left:4px}.thumb-remove{color:#fff;cursor:pointer;background:#000000a6;border:0;border-radius:50%;width:22px;height:22px;font-size:15px;line-height:1;position:absolute;top:4px;right:4px}.grid-create{grid-template-columns:minmax(0,1.4fr) minmax(280px,1fr);align-items:start;gap:16px;display:grid}.preview{position:sticky;top:24px}.preview-label{margin-bottom:10px}.fb-post{border:1px solid var(--border);border-radius:8px;overflow:hidden}.fb-head{align-items:center;gap:10px;padding:12px;display:flex}.fb-text{white-space:pre-wrap;word-break:break-word;padding:0 12px 12px;line-height:1.45}.fb-link{word-break:break-all;color:var(--muted);background:#f0f2f5;border-radius:6px;margin:0 12px 12px;padding:10px}.fb-media{gap:2px;display:grid}.fb-media.count-2,.fb-media.count-3,.fb-media.count-4{grid-template-columns:1fr 1fr}.fb-media .thumb{aspect-ratio:1;border-radius:0;width:100%;height:auto}.fb-media.count-1 .thumb{aspect-ratio:auto;max-height:420px}.fb-media.count-3 .thumb:first-child{aspect-ratio:2;grid-column:span 2}.legend{color:var(--muted);flex-wrap:wrap;gap:14px;margin-bottom:10px;display:flex}.legend span{align-items:center;gap:5px;display:inline-flex}.dot{border-radius:50%;width:9px;height:9px;display:inline-block}.dot-pending{background:var(--pending)}.dot-publishing{background:var(--publishing)}.dot-published{background:var(--ok)}.dot-failed{background:var(--danger)}.dot-cancelled{background:var(--cancelled)}.cal-title{margin-left:6px;font-size:15px}.calendar{background:var(--border);border:1px solid var(--border);border-radius:var(--radius);grid-template-columns:repeat(7,minmax(0,1fr));gap:1px;display:grid;overflow:hidden}.cal-weekday{text-align:center;color:var(--muted);background:#f8f9fc;padding:8px;font-size:12.5px;font-weight:600}.cal-day{background:var(--surface);flex-direction:column;gap:4px;min-width:0;min-height:112px;padding:6px;display:flex}.calendar-week .cal-day{min-height:420px}.cal-day.outside{background:#fafbfd}.cal-day.outside .cal-date{color:#b3bac8}.cal-day-head{justify-content:space-between;align-items:center;display:flex}.cal-date{border-radius:50%;place-items:center;width:24px;height:24px;font-size:12.5px;font-weight:600;display:grid}.calendar-week .cal-date{border-radius:12px;width:auto;padding:0 6px}.cal-day.today .cal-date{background:var(--primary);color:#fff}.cal-add{color:var(--muted);cursor:pointer;opacity:0;background:0 0;border:0;border-radius:6px;width:22px;height:22px;font-size:16px}.cal-day:hover .cal-add{opacity:1}.cal-add:hover{background:var(--primary-soft);color:var(--primary)}.cal-items{flex-direction:column;gap:3px;display:flex;overflow:hidden}.cal-chip{text-align:left;font:inherit;cursor:pointer;border:0;border-left:3px solid;border-radius:4px;align-items:baseline;gap:5px;width:100%;min-width:0;padding:3px 6px;font-size:12px;display:flex}.calendar-week .cal-chip{flex-direction:column;gap:2px}.chip-time{flex-shrink:0;font-weight:600}.chip-text{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.calendar-week .chip-text{white-space:normal}.chip-pending{background:var(--primary-soft);border-color:var(--pending)}.chip-publishing{border-color:var(--publishing);background:#f1eafe}.chip-published{background:var(--ok-soft);border-color:var(--ok)}.chip-failed{background:var(--danger-soft);border-color:var(--danger)}.chip-cancelled{border-color:var(--cancelled);color:var(--muted);background:#eef0f4;text-decoration:line-through}.table-wrap{overflow-x:auto}.table{border-collapse:collapse;width:100%}.table th{text-align:left;color:var(--muted);border-bottom:1px solid var(--border);padding:8px 10px;font-size:12.5px;font-weight:600}.table td{border-bottom:1px solid var(--border);vertical-align:top;padding:10px}.table tr:last-child td{border-bottom:0}.row-error td{background:#fff8f8}.modal-backdrop{z-index:50;background:#0f172a73;place-items:center;padding:16px;display:grid;position:fixed;inset:0}.modal{background:var(--surface);border-radius:12px;width:640px;max-width:100%;max-height:calc(100vh - 32px);padding:22px;position:relative;overflow-y:auto}.modal-close{cursor:pointer;color:var(--muted);background:0 0;border:0;font-size:24px;position:absolute;top:10px;right:12px}.modal-head{align-items:center;gap:10px;margin-bottom:6px;display:flex}.post-text{white-space:pre-wrap;word-break:break-word;background:#f8f9fc;border-radius:8px;max-height:260px;padding:12px;line-height:1.5;overflow-y:auto}.events{flex-direction:column;gap:6px;margin:0;padding:0;font-size:13px;list-style:none;display:flex}.nav-badge{background:var(--danger);color:#fff;border-radius:999px;margin-left:auto;padding:1px 7px;font-size:11px;font-weight:700}.inbox-page{flex-direction:column;height:calc(100vh - 72px);display:flex}.inbox{flex:1;grid-template-columns:minmax(280px,380px) minmax(0,1fr);gap:16px;min-height:0;display:grid}.inbox .card{flex-direction:column;min-height:0;margin:0;padding:0;display:flex;overflow:hidden}.tabs{border-bottom:1px solid var(--border);display:flex;overflow-x:auto}.tabs button{font:inherit;cursor:pointer;color:var(--muted);white-space:nowrap;background:0 0;border:0;border-bottom:2px solid #0000;flex:1;justify-content:center;align-items:center;gap:6px;padding:11px 8px;display:inline-flex}.tabs button.active{color:var(--primary);border-bottom-color:var(--primary);font-weight:600}.count{background:var(--primary-soft);color:var(--primary);border-radius:999px;padding:0 6px;font-size:11px;font-weight:700}.count-warn{background:var(--warn-soft);color:var(--warn)}.inbox-filters{border-bottom:1px solid var(--border);gap:8px;padding:10px;display:flex}.inbox-filters .search{flex:1;min-width:0}.conv-list{flex:1;margin:0;padding:0;list-style:none;overflow-y:auto}.pad{padding:16px}.conv-item{text-align:left;border:0;border-bottom:1px solid var(--border);width:100%;font:inherit;color:inherit;cursor:pointer;background:0 0;padding:11px 14px;display:block}.conv-item:hover{background:#f8fafd}.conv-item.active{background:var(--primary-soft)}.conv-item.unread .conv-name,.conv-item.unread .conv-preview{color:var(--text);font-weight:700}.conv-top{justify-content:space-between;gap:8px;display:flex}.conv-name{text-overflow:ellipsis;white-space:nowrap;font-weight:600;overflow:hidden}.conv-time{color:var(--muted);flex-shrink:0;font-size:12px}.conv-preview{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin:3px 0 6px;font-size:13px;overflow:hidden}.conv-tags{flex-wrap:wrap;align-items:center;gap:5px;display:flex}.tag{color:var(--muted);background:#eef0f4;border-radius:4px;padding:1px 7px;font-size:11px}.tag-message{color:#1d4ed8;background:#e8f1ff}.tag-comment{color:#6d28d9;background:#f1eafe}.tag-flag{background:var(--warn-soft);color:var(--warn);font-weight:600}.tag-done{background:var(--ok-soft);color:var(--ok)}.dot-unread{background:var(--primary);border-radius:50%;width:8px;height:8px;margin-left:auto}.empty-detail{place-items:center;height:100%;padding:24px;display:grid}.detail{flex-direction:column;height:100%;min-height:0;display:flex}.detail-head{border-bottom:1px solid var(--border);flex-wrap:wrap;align-items:center;gap:10px;padding:12px 14px;display:flex}.detail-title{flex-direction:column;flex:1;min-width:0;display:flex}.detail-actions{gap:6px;display:flex}.back-btn{display:none}.post-context{border-bottom:1px solid var(--border);background:#faf8ff;padding:8px 14px}.flag-box{justify-content:space-between;align-items:center;gap:10px;margin:10px 14px 0;display:flex}.thread{background:#fafbfd;flex-direction:column;flex:1;gap:8px;padding:14px;display:flex;overflow-y:auto}.bubble-row{display:flex}.bubble-row.out{justify-content:flex-end}.bubble{border:1px solid var(--border);background:#fff;border-radius:14px;max-width:75%;padding:8px 12px}.bubble.out{background:var(--primary);color:#fff;border-color:var(--primary)}.bubble-text{white-space:pre-wrap;word-break:break-word;line-height:1.45}.bubble-img{border-radius:8px;max-width:220px;max-height:220px;margin-top:4px;display:block}.bubble-meta{opacity:.7;margin-top:3px;font-size:11px}.composer{border-top:1px solid var(--border);flex-direction:column;gap:8px;padding:10px 14px;display:flex}.composer .alert{margin:0}.composer-actions{align-items:center;gap:10px;display:flex}.grow{flex:1}.tag-phone{color:var(--ok);background:#e6f6ec;font-weight:600}.btn-zalo{color:#fff;background:#0068ff;border-color:#0068ff}.btn-zalo:hover{background:#0057d6;text-decoration:none}.phone-panel{background:#f3fbf6;border:1px solid #bfe3cc;border-radius:10px;flex-direction:column;gap:8px;margin:10px 14px 0;padding:10px 12px;display:flex}.phone-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.phone-num{letter-spacing:.02em;font-size:15px}.greeting{flex-direction:column;align-items:flex-start;gap:6px;display:flex}.greeting textarea{width:100%}.zalo-status{flex-wrap:wrap;align-items:center;gap:8px;margin:4px 0 12px;display:flex}.status-dot{background:var(--cancelled);border-radius:50%;width:10px;height:10px}.status-dot.on{background:var(--ok)}.status-dot.warn{background:#f59e0b}.qr-box{flex-wrap:wrap;align-items:center;gap:16px;margin-bottom:12px;display:flex}.qr-box img{border:1px solid var(--border);background:#fff;border-radius:8px;width:220px;height:220px}.qr-box .small{max-width:320px;line-height:1.5}.zalo-form{border-top:1px solid var(--border);margin-top:16px;padding-top:16px}.grid-fields{grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:12px;display:grid}.tag-zalo{color:#0068ff;background:#e5efff}a.stat{color:inherit;text-decoration:none}a.stat:hover{border-color:var(--primary)}.warn-text{color:var(--warn);font-weight:600}.lead-status{white-space:nowrap;border-radius:999px;padding:2px 9px;font-size:12px;font-weight:600;display:inline-block}.lv-ok{background:var(--ok-soft);color:var(--ok)}.lv-warn{background:var(--warn-soft);color:var(--warn)}.lv-bad{background:var(--danger-soft);color:var(--danger)}.lv-muted{color:var(--muted);background:#eef0f4}.score{background:#eef0f4;border-radius:8px;place-items:center;min-width:34px;padding:2px 6px;font-weight:700;display:inline-grid}.score.big{min-width:56px;padding:8px;font-size:22px}.score-good{background:var(--ok-soft);color:var(--ok)}.score-mid{background:var(--warn-soft);color:var(--warn)}.score-bad{background:var(--danger-soft);color:var(--danger)}.staff-grid{grid-template-columns:repeat(auto-fill,minmax(420px,1fr));gap:16px;display:grid}.staff-card{flex-direction:column;gap:10px;margin:0;display:flex}.staff-card.inactive{opacity:.6}.staff-head{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.staff-head .zalo-status{margin:0}.stat-row{grid-template-columns:repeat(3,1fr);gap:8px;display:grid}.stat-row>div{background:#f8f9fc;border-radius:8px;flex-direction:column;padding:8px;display:flex}.stat-row strong{font-size:17px}.stat-row span{color:var(--muted);font-size:12px}.stat-row .warn strong{color:var(--warn)}.stat-row .bad strong{color:var(--danger)}.modal-wide{width:1100px}.lead-head{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px;padding-right:30px;display:flex}.lead-meta{grid-template-columns:260px 1fr;align-items:start;gap:16px;margin-bottom:12px;display:grid}.lead-meta .small>div{margin-bottom:3px}.lead-chats{grid-template-columns:1fr 1fr;gap:12px;display:grid}.chat-pane{border:1px solid var(--border);border-radius:10px;flex-direction:column;display:flex;overflow:hidden}.chat-pane-head{border-bottom:1px solid var(--border);background:#fff;justify-content:space-between;padding:8px 12px;display:flex}.chat-pane .thread{flex:none;height:360px}.qa{margin-top:16px}.qa-summary{align-items:center;gap:12px;margin-bottom:10px;display:flex}.evidence{color:#374151;font-style:italic}.assign-select{max-width:180px}@media (width<=900px){.lead-chats,.lead-meta,.staff-grid{grid-template-columns:1fr}}.toasts{z-index:100;flex-direction:column;gap:8px;max-width:calc(100vw - 32px);display:flex;position:fixed;bottom:16px;right:16px}.toast{color:#fff;background:#1c2333;border-radius:8px;max-width:420px;padding:10px 14px;box-shadow:0 6px 20px #0000002e}.toast-error{background:var(--danger)}@media (width<=900px){.grid-2,.grid-create{grid-template-columns:1fr}.stats{grid-template-columns:1fr 1fr}.preview{position:static}.inbox{grid-template-columns:1fr}.inbox.has-selection .inbox-list,.inbox:not(.has-selection) .inbox-detail{display:none}.back-btn{display:inline-flex}.inbox-page{height:auto}.inbox .card{max-height:none}.thread{max-height:60vh}}@media (width<=720px){.layout{flex-direction:column}.sidebar{flex-direction:row;align-items:center;width:100%;height:auto;padding:8px;position:static;overflow-x:auto}.sidebar .brand{display:none}.sidebar nav{flex-direction:row}.nav-item{white-space:nowrap;width:auto;padding:8px 10px}.main{padding:16px}.cal-day{min-height:72px;padding:3px}.cal-chip .chip-text{display:none}.calendar-week .cal-chip .chip-text{display:block}}